Key aspects of this position include ensuring compliance with import and export regulations, maintaining relationships with stakeholders, and providing support to operational teams.
Responsibilities
* Maintain accurate data entry and system integrity
* Ensure full compliance and accuracy in customer stock documentation and stock movement records
* Support operational teams to achieve customer service targets
* Communicate clearly and professionally with internal and external customers
* Assist with coordinating and securing wharf slots when required
Requirements
* Demonstrated working experience in a similar role within Import/Export domain is crucial
* Experience with Victorian Wharf Booking System (1Stop) is highly desired
* Confidence using Microsoft Office Suite programs
* Strong attention to detail, excellent time management and organizational skills
* Effective communication skills with a professional approach to customer and stakeholder interaction
* Ability to work well within a team environment
* Sound problem-solving skills and the ability to meet deadlines
* A high-level understanding of customer needs and expectations
* Growth and development to support career progression
* Employee recognition and rewards program
* Background checks for all new employees to support our safe workplace