Job Overview
This is an exciting opportunity to secure a dynamic role as a Business Banking Specialist. As a key team member, you will be responsible for providing expert guidance and developing lasting relationships with your clients.
Main Responsibilities
* Offer tailored advice and build long-term connections with customers.
* Contribute to strengthening local ties and enhancing customer loyalty within the community.
* Let your passion, expertise & customer-centric values make a real impact.
Our dedicated professionals are customer-focused, prioritizing their needs and satisfaction above all else. Our mindset encourages innovation and fosters strong, lasting customer relationships as we strive to be the most customer-centric organization in Australia and New Zealand.
In this role, you will join a passionate team that puts customers at the heart of everything we do. You'll go beyond expectations to:
* Navigate complex business lending requests up to $2 million, and home lending up to $5 million.
* Mobilize quickly to convert leads into wins, driving growth and delivering impressive results while promoting customer advocacy.
* Become customer-obsessed and increase the proportion of customers who consider us their preferred banking partner.
* Tailor solutions to meet our customers' needs by understanding their requirements.
* Collaborate with brokers and proprietary customers to create and execute new business opportunities while supporting existing customers.
We're seeking highly motivated individuals to deliver exceptional results for our customers. You'll need:
* The drive to establish genuine personal connections with our customers, empowering them to feel confident and achieve their business goals.
* Lending experience in business banking or retail banking, including navigating credit processes.
* Strong customer and relationship management skills, along with a passion for networking and expanding your portfolio.
* Problem-solving, critical thinking, and negotiation abilities.