Estee Lauder PPT Counter Manager (Myer Chermside)
Location: Chermside, Queensland, Australia.
Join to apply for the Estee Lauder PPT Counter Manager role at The Estée Lauder Companies Inc.
Description
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.
This role offers total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.
We value ambition, self-starter attitude and a passion for coaching others.
The position provides exposure to business planning, consumer insights, event management, customer relationship management and front-line marketing, building the all-round skills needed for progression within the beauty industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Key Responsibilities
Lead, coach and develop store associates to meet sales and customer service targets.
Execute and manage in-store events and promotional activities.
Plan and forecast sales, set targets, analyze performance and schedule staff.
Maintain inventory, store facilities, cash reconciliation and point-of-sale systems.
Ensure high-quality customer service and uphold brand standards.
Conduct recruitment and retain high-performing talent.
Qualifications
Proven retail management/assistant retail management experience preferably within cosmetics.
The ability to provide inspirational, authentic and personalized customer service.
Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
Previous retail operations experience including inventory and facilities management and cash reconciliation.
Proven track record of leading a team to achieve sales and customer service targets.
Experience of creating and executing in-store events.
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
Previous experience with retail point-of-sale software.
Proficient in Microsoft Office.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Business Development
Industries
Personal Care Product Manufacturing
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