Insurance Claims Coordinator
We are seeking a professional with significant experience in claims administration and case management to spearhead our claims process.
This role involves managing end-to-end claims processes, maintaining strong relationships with stakeholders, and driving continuous improvement in service excellence.
* The ideal candidate will have expertise in handling Total and Permanent Disablement (TPD), Income Protection (IP), and Permanent Incapacity claims.
* A proactive approach ensures strong relationships are built and maintained with stakeholders, fostering trust and collaboration.
* A comprehensive understanding of superannuation and life insurance products enables confident navigation of complex situations.
* Exceptional communication skills articulate complex information clearly and concisely, fostering understanding and trust with claimants.
* A proven track record contributing to operational efficiency and effectiveness is essential for this role.
Benefits
* A hybrid and flexible work environment supports work-life balance.
* 15% superannuation contributes to long-term financial security.
* Additional paid leave over Christmas and New Year promotes relaxation and rejuvenation.
About the Role
This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional service to customers.