Job Description
This role is for a Chartered Accountant Business Performance looking to disrupt an industry that is set in its ways. The ideal candidate will have experience in client relationship management and be eager to deepen their expertise in this area.
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Key Responsibilities
* High customer satisfaction & retention (CSAT - %)
* Adoption of platform & services (Adoption Rate - %)
* Successful onboarding experiences (Time-to-Value - Days)
* Proactive engagement with clients to drive business improvement
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About You
You are a CA-qualified accountant looking for your next challenge. You thrive in client-facing roles and prefer engaging with customers to help drive their business improvement rather than being buried in a back-office role.