Customer Service Role Overview
We are seeking a skilled professional to provide exceptional support and solutions to our customers.
Key Responsibilities
* Develop strong, personalized relationships with clients and offer tailored advice to meet their needs
* Gain in-depth knowledge of products and services to effectively communicate value to customers
* Meet or exceed sales targets and key performance indicators (KPIs)
* Stay current on industry trends and developments to remain competitive in the market
* Collaborate as part of a fast-paced team to achieve business objectives
Requirements
* Previous experience in customer-facing roles, preferably in retail environments
* Excellent communication and interpersonal skills
* Ability to work in dynamic and ever-changing settings
* Strong problem-solving skills and creative thinking abilities
* Flexibility to work varying shifts, including weekends and public holidays