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Customer service, admin

Sydney
Doggy Walking
Customer Services agent
Posted: 31 January
Offer description

Doggy Walking is a growing pet-care business based in the Sutherland Shire, servicing Sydney wide. We're looking for a friendly, motivated Customer Service, Admin & Sales all-rounder to join our team.

This is a hybrid role suited to someone who loves working with people, enjoys being on the phone, and has a genuine passion for dogs and animal care.

About the Role

* Position: Customer Service, Admin & Sales (Hybrid)
* Hours: Part-time, 20–25 hours per week
* Location: Sutherland Shire (office-based)
* Industry: Pet Care / Customer Service

You'll be the first point of contact for many of our customers, helping manage enquiries, bookings, scheduling, and supporting sales conversations — all while delivering a warm, professional experience to dog owners.

About You

To be successful in this role, you will:

* Have a genuine love for dogs and animal welfare
* Be friendly, warm, and confident when speaking with customers
* Feel comfortable talking on the phone and assisting with bookings and enquiries
* Thrive in a fast-paced environment
* Have a strong customer-first mindset
* Be eager to learn, adaptable, and reliable
* Enjoy being part of a supportive, growing team

Highly Valued (But Not Essential)

* Previous sales or booking experience
* Customer service experience
* Understanding of logistics, scheduling, or admin systems

If you don't tick every box but feel you'd be a great fit, we encourage you to apply — training will be provided for the right candidate.

Why Join Doggy Walking?

* Be part of a growing premium pet care business
* Work in a role where no two days are the same
* Supportive team environment
* Work with dogs every day

How to Apply

To apply, please email the following to:

* Your resume
* A cover letter telling us a bit about yourself
* Optional: A short video introduction explaining why you'd be a great fit (extra paw points)

We look forward to hearing from dog lovers who are ready to grow with us.

Job Types: Part-time, Casual

Pay: $30.00 – $35.00 per hour

Expected hours: 20 – 25 per week

Work Location: Hybrid remote in Caringbah NSW

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Send an application
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