What this opportunity involves:
The Community Ambassador welcomes employees and guests, providing excellent service to strengthen relationships between JLL, clients, and visitors based at our offices at 101 Collins St.
Being the face of the organisation, they offer genuine hospitality at the concierge and create lasting impressions while supporting smooth operations through administrative tasks and premium service delivery.
An Overview of the role:
* Create a welcoming environment for employees and guests, managing visitor registration, room bookings, and event support.
* Handle communication, including internal and external calls and correspondence.
* Manage office operations, including inventory, invoicing, and ad‐hoc tasks assigned by management.
* Support regional initiatives such as system rollouts, training, community engagement, and sustainability efforts.
* Foster a sense of community and drive employee engagement through various programs and activities.
* Serve as the main point of contact and brand representative for all personnel.
* Ensure compliance with company policies, safety protocols, and visitor management systems.
* Optimise meeting room usage, including setup, turnover, and educating clients on efficient booking practices.
* Collaborate with the wider team to ensure seamless service delivery across all areas.
Sounds like you? This is what we are looking for:
The ideal candidate for the Community Ambassador role brings experience in hospitality, tourism, retail, or administration, or a diploma from an accredited institute. We seek a self‐motivated individual with a diverse skill set and a positive attitude to thrive in our fast‐paced environment.
* Customer service expertise
* Problem‐solving skills and common sense
* Resilience and adaptability
* Familiarity with facilities management
* Can‐do attitude with smart solutions
What you can expect from us:
You'll join an entrepreneurial, inclusive culture where the best inspire the best. Like‐minded people work naturally together to achieve great things. This is a chance to develop your strengths and enjoy a fulfilling career full of varied experiences.
Location:
On‐site – Melbourne, VIC
Equal Opportunity Employer:
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities.
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