Sandhurst Plastic Surgery is seeking to employ a dynamic, well presented and enthusiastic Personal Assistant / Medical Administrator for a Full-Time position supporting our Specialist Plastic Surgeon and Administration team.
Responsibilities will include but not be limited to:
Diary and Appointment Management - Supporting the prioritisation and management of the Surgeons calendar. Managing patient appointments in our clinical software package and patient data entry
Reception /Administration - General practice administration and reception tasks, including meet and greet of patients, invoicing and taking payments, handling a high volume of phone calls and patient enquires, chaperoning patients as required.
Surgical Booking - Book procedures at required hospitals and correspond in a timely fashion with involved parties and provide patients paperwork and knowledge of the booking process.
Project Management - Support the management of various projects as requested by the Administration Liaison Officer, Practice Coordinator and Surgeon.
General: Support our reception team in all processes as required and support our Surgeon in all aspects of Practice.
To be successful in this role you will need to possess
To thrive in this role, you will ideally bring a proven administrative skill set, and a previous PA or EA position.
We are seeking a highly proactive and professional with:
Excellent organisational skills with a knack for prioritisation.
The ability to be flexible and adaptable in response to a busy clinical setting.
Highly developed communication skills across written, digital and verbal mediums.
A robust understanding of confidentiality.
A warm, empathetic, and friendly disposition over the phone and in person, with the ability to build strong patient relationships and provide excellent customer service.
A high standard of work ethic, self motivated, pro-active, takes pride in work with the ability to work independently with a high level of initiative.
Essential Experience Required:
Previous experience in an Administration or Reception setting (medical background highly preferred)
Previous experience in a Personal Assistant role
A current driver license
Schedule:
8 hour shift
Application Question(s):
Do you have 2 years + experience in administration?
How many years' experience do you have as a personal assistant?