Communicare is a respected not-for-profit community services organisation that has been supporting individuals, families, and communities across Western Australia for nearly 50 years.
Our purpose is to strengthen communities and improve wellbeing by delivering inclusive, accessible, and culturally responsive services that support people at all stages of life.
We work alongside communities to provide practical support, early intervention, and specialist services that promote safety, connection, and opportunity.
Our work is grounded in respect, equity, and social justice, with a strong focus on supporting people who may be experiencing vulnerability or disadvantage.
About the Role
We are seeking a strategic, people-centred Human Resources Manager to lead the operational delivery of People and Culture, HR business partnering, employee relations, and payroll services.
This permanent, full-time role is based at our head office in Cannington and plays a critical role in supporting a values-driven, purpose-led organisation.
As the Human Resources Manager, you will shape and strengthen organisational culture and the end-to-end employee experience across Communicare.
You will provide expert human resources and employee relations advice to senior leaders and managers, while driving continuous improvement, best practice, and a strong culture of performance, safety, wellbeing, and inclusion.
This role is central to ensuring the People and Culture function delivers high-quality, customer-focused HR services that align with Communicare's Strategic Plan, policies, and values, and support the delivery of sustainable outcomes in the community services and not-for-profit sector.
Key Responsibilities
Lead a high-performing HR Business Partnering, recruitment, and payroll team to deliver best-practice, client-focused HR services.
Partner strategically with the Communicare Group Executive and senior managers, providing timely strategic, operational, and technical advice across all aspects of human resources management.
Coach and support leaders to build capability in people leadership, performance management, and positive workplace culture.
Manage complex employee relations, industrial relations, investigations, and workplace matters with professionalism and integrity.
Drive continuous improvement in HR systems, processes, governance, and service delivery.
Contribute to a not-for-profit community organisation committed to diversity, respect, fairness, and strong organisational culture.
About You
You are a confident, values-led People and Culture Manager with a strong background in human resources and employee relations, ideally within the community services or not-for-profit sector.
You bring both strategic insight and operational expertise, with a genuine commitment to building inclusive, high-performing, and purpose-driven workplaces.
You will have:
Demonstrated experience leading multidisciplinary teams across HR, payroll, and talent acquisition or workforce services.
Strategic People Partnering Capability – Proven ability to partner with executives and managers to align people and culture strategies with organisational and community outcomes.
Employee and Industrial Relations Expertise – Strong working knowledge of employment legislation, industrial instruments, and workplace relations frameworks.
Complex Case Management Skills – Confidence managing sensitive and complex employee relations matters, investigations, and conflict resolution with discretion and sound judgement.
A track record of improving HR systems, processes, and the overall employee experience.
Strong Stakeholder Engagement – Highly developed communication and relationship-building skills, enabling effective collaboration with internal and external stakeholders.
What we can offer you
Our office is located in central Cannington with a short 5 minute walk to Westfield Carousel, close to public transport, food outlets and easily accessible from Albany Highway.
Other benefits include:
Generous NFP Salary Packaging: Option to package up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum.
Extra Leave: 5 days of extra paid leave per annum (pro rata for part-time).
Paid Parental Leave: Paid leave and return to work incentives.
Support for FDVA: Family Domestic Violence and Abuse leave, financial assistance, and structured support for any employees who have experienced FDVA incidents.
Health and Wellbeing: Discounted Health Insurance with HBF, free confidential counselling services through our Employee Assistance Program, and an annual Flu Vaccination Program.
Professional Development: Opportunities for growth and development within a supportive and inclusive team culture.
Flexible working conditions: We understand how important this is.
Because you may want to learn more about this opportunity, please apply with an updated resume.
A cover letter will be highly regarded to outline key achievements and experience relevant to the role, however not mandatory.
Applications close Thursday 15 January ****, shortlisting may begin immediately.
Equality and Diversity
Communicare values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, those from culturally and linguistically diverse backgrounds, LGBTQI+ individuals, and people with disabilities.
This role is designated under Section 51 of the Equal Opportunity Act **** (WA) to promote equality; Aboriginal people are strongly encouraged to apply.
Unsolicited agency applications will not be accepted.
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