Senior Manager Regulatory Engagement, Business Banking Compliance
Your business
Business Banking Compliance sits within the Group Compliance Line 2 function at CommBank. The team partners closely with Business Banking Line 1, support and central compliance teams to manage and advise on Business Banking regulatory engagements, implement regulatory change, and embed the Compliance Management Framework, while enabling good customer outcomes and business success through practical advice and the provision of independent monitoring and assurance.
Your business partners
Business Banking offers a wide range of services and solutions from Transactional Banking, Payments and Merchant Acquiring to Business Lending, Credit Structuring and Business Financial Assistance in addition to specialised services and transformative digital technology and innovation. We support the full spectrum of customers' needs from the smallest businesses to the largest corporates.
Your team
Business Banking Compliance is a high-performing, collaborative team of solution-focused professionals who enable strong business outcomes. We provide expert advice and oversight across regulatory and compliance risk, product design and distribution, issue and incident management, governance reporting to senior management and the Board, and manage Regulatory Affairs.
Reporting to the Head of Regulatory Affairs, the Senior Manager Regulatory Engagement plays a key role, working closely with business partners and regulators. Regulatory Affairs sits alongside Compliance Advisory and Compliance Strategy within Business Banking Compliance.
Regulatory Affairs manages all Business Banking regulatory engagements with Australian Financial Services regulators, including State and Territory regulators, and CommBank's engagements with the RBA.
Key responsibilities of this role include:
* Building and strengthening stakeholder relationships while providing clear, strategic regulatory advice.
* Partnering with Business Banking Line 1 to coordinate and deliver information required by regulators.
* Leading proactive, transparent engagement with regulators including but not limited to ASIC, APRA, BCCC, RBA and ACCC to support effective communication.
* Managing the relationship and all engagements with state and territory-based authorities governing statutory trust accounts specific to the relevant profession, such as real estate or legal practice.
* Coordinating and overseeing the preparation of regulatory submissions and responses, including ASIC Reportable Situations and regulatory enquiries.
* Partnering closely with Regulatory Legal teams on significant and complex regulatory matters.
* Providing senior stakeholders with timely insights, analysis and practical recommendations on regulatory matters.
* Ensuring regulatory communications are accurate, consistent and aligned with organisational expectations.
* Coaching and supporting team members to deliver high-quality regulatory outcomes.
Advising Business Banking teams on regulatory obligations and effective engagement approaches.
* Maintaining comprehensive records of regulatory interactions, commitments and outcomes.
* Supporting regulatory reporting and governance requirements for Board and Executive committees.
Your skills & experience
We're looking for a motivated and adaptable team player who takes ownership of outcomes and brings the following skills and experience:
* Extensive practical experience (typically 7+ years) leading proactive, transparent engagement with regulators, including coordinating and overseeing the preparation of regulatory submissions and responses such as ASIC Reportable Situations and regulatory enquiries.
* Demonstrated experience engaging senior internal and external stakeholders, including regulators, ideally within Business Banking or Financial Services.
* Strong negotiation skills with the ability to influence outcomes and align diverse stakeholders to business and risk objectives.
* Excellent written communication skills, with attention to detail and the ability to produce clear, concise, high-quality materials.
* Strong project management skills, with the ability to coordinate complex regulatory activities, manage competing priorities and deliver high-quality outcomes to tight deadlines.
* Ability to provide constructive challenge and exercise sound judgement to ensure regulatory communications meet expectations.
* Well-developed risk management capability, with the confidence to make timely, well-reasoned decisions.
* Strong knowledge of ASIC, APRA, BCCC, RBA and ACCC regulatory requirements, with a solid understanding of Australian financial services law.
* A role model for CBA's values of Care, Courage and Commitment.
* A degree in Law, Business, Commerce or a related discipline is preferred.
Working at CommBank
At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people, through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 12/02/2026