Customer Service Sales Representative
We are looking for a highly motivated and competitive sales associate with a passion to succeed. As a customer service sales representative, you will be responsible for delivering exceptional customer experiences in a fast-paced retail environment.
The ideal candidate will have previous retail sales experience with persuasive communication skills and a demonstrated success in achieving sales targets. You will also need to have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador.
Key Responsibilities:
* Deliver exceptional customer experiences in a premium fast-paced environment, upholding the quality of our brand and achieving sales of shoes and related products.
* Align with the visual merchandising plan and mystery shopper standards.
* Process customer orders, returns, and maintain inventory according to standards.
* General housekeeping and store tidiness.
Requirements:
* Previous retail sales or similar experience with persuasive communication skills.
* Demonstrated success in achieving KPIs and sales targets.
* Commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador.
* Team player and natural people person who thrives on building relationships.
* Growth mindset in an exciting fast-paced work environment.
* Loves product knowledge and training with a willingness to learn.
Benefits:
* Lucrative KPI-based sales bonus incentives and monthly reward and recognition opportunities.
* Generous staff discounts in-store and online, with free product allocation every six months.
* Flexibility and work-life balance through rostering.
* Supportive leadership and coaching.
* Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities.
* Complimentary employee assistance program for work and personal support.
* Pride in working for a globally successful, diverse, and environmentally conscious employer.
About Us:
We are a global family of over 25,000 people proud to support a high-quality, innovative, sustainable, and responsible shoe manufacturing company. We respect our world environment by reducing emissions, waste, and consumption of materials, energy, and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.
Join us in creating a positive impact on our customers, community, and the environment.