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Rural industry specialist

Newcastle
beBeeCustomerService
Posted: 17 September
Offer description

Rural Industry Professional

About this role:

An exciting opportunity for someone with experience in sales administration or customer service to join a market leader in the rural industry. This role is the hub between our sales teams on the road, despatch centres, and various depots across Australia, ensuring seamless operations and exceptional service delivery.

* Communicate and collaborate with internal stakeholders including sales, warehouse, and despatch teams to manage inventory levels, transportation, and distribution across Australia, with a focus on rural areas.
* Handle credit approvals, disputes, and reconciliation in alignment with company policies.
* Serve as the primary point of contact for rural distributors, providing exceptional support and fostering long-term relationships.
* Provide accurate quotes and address general customer queries, converting them into sales opportunities where possible.
* Oversee the end-to-end process of order fulfilment, ensuring orders are processed accurately, timely, and in line with customer expectations.

The ideal candidate will have:

* Previous experience in sales administration, customer service or logistics.
* Ability to build relationships with existing customers and resolve issues effectively and efficiently.
* Detail-oriented and committed, prioritizing accuracy and efficiency in every task.
* Experience working in a wholesale, logistics, and the distribution of physical goods is a strong advantage.

Benefits:

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

1. Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral.
2. Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life.
3. Collaborative culture: Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters.

With the largest and most experienced ANZ sales support team and distribution network, this is your opportunity to grow, working alongside an experienced team and supporting the Nation's most innovative farming enterprises.

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