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Own the Action in 2025 – Join Ken Hall as a Dispatcher and Keep Our Field Team Firing
Do you thrive in a dynamic environment where your coordination skills drive real results?
Are you ready to own your space, make fast decisions, and support a high-performing trades and roofing team?
Ken Hall is growing, and we're looking for a proactive, organised and people-focused Dispatcher to be the heartbeat of our field operations. You'll be the one setting the pace — confirming jobs, updating customers, and ensuring our technicians hit the ground running.
This is a high-impact role with visibility, variety, and the opportunity to be a key player in delivering our signature 5-star service — every day.
Why Join Ken Hall?
We're a trusted South Australian brand with over 40 years of experience and a strong reputation built on quality and service. Our people are our greatest asset — and we're committed to backing them with the tools, culture, and support to succeed.
Secure, Full-Time Role – Competitive Salary, Weekly pay and job security.
Dynamic, Fast-Paced Role – Make decisions, solve problems, and drive daily outcomes.
Career Progression – Training, mentoring and opportunities to take your career to the next level.
Team Culture – Collaborative, supportive, and focused on celebrating success.
Perks That Matter – Gym discounts, trade discounts, wellness support, staff events and referral bonuses.
Flexibility & Support – We understand life happens. Take the time you need with flexibility that supports work-life balance.
What You'll Be Doing
Own the dispatching and rescheduling of trades and roofing jobs
Confirm customer appointments and proactively manage expectations throughout the day
Track and support technicians in real-time to ensure efficiency and responsiveness
Escalate any technical or compliance concerns to your Manager as required
Complete wrap-up calls and customer "happy calls" at job completion
Deliver a smooth, surprise-free experience for both technicians and customers
Support the CSR team on an ad hoc basis and contribute to daily team performance
About You
Experienced in administration - possibly in dispatching, logistics, scheduling or field service coordination
Proactive, highly organised and a great communicator under pressure
Skilled with Microsoft Office, scheduling systems and fast-paced operations.
Motivated by great service, operational success, and team outcomes
Calm under pressure and fast to problem-solve when challenges arise
You present professionally and are driven to win work and delight customers
Available Monday to Friday, 8am – 5pm, with Police Clearance
Join a Company That Backs You
Ken Hall is more than a workplace — it's a team, a culture, and a career-defining opportunity. Many of our people have been with us for 10, 15, even 25+ years — a testament to the support, growth and trust we build together.
Ken Hall acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and waters of Australia. We are proud to be an equal opportunity employer.
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Located at 71-73 Fullarton Rd, Kent Town, Ken Hall Plumbers is Adelaide's top choice for plumbing, electrical, and roofing services. We are innovators in home solutions, dedicated to raising industry standards.
Why Ken Hall Plumbers?
Top-Tier Remuneration: Competitive salaries with flexible leave options.
Unmatched Job Security: Permanent positions for stability.
Dynamic Career Growth: Tailored training and limitless career paths.
Inspirational Culture: Supportive team with regular engagement.
Exclusive Perks: Wellbeing programs, trade discounts, referral bonuses, and more.
Join us and be part of a team that values innovation, dedication, and success.
Located at 71-73 Fullarton Rd, Kent Town, Ken Hall Plumbers is Adelaide's top choice for plumbing, electrical, and roofing services. We are innovators in home solutions, dedicated to raising industry standards.
Why Ken Hall Plumbers?
Top-Tier Remuneration: Competitive salaries with flexible leave options.
Unmatched Job Security: Permanent positions for stability.
Dynamic Career Growth: Tailored training and limitless career paths.
Inspirational Culture: Supportive team with regular engagement.
Exclusive Perks: Wellbeing programs, trade discounts, referral bonuses, and more.
Join us and be part of a team that values innovation, dedication, and success.
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