Are you ready to embark on an exciting new opportunity? Country Care Group (CCG), an established Australian family-owned enterprise, is seeking a motivated and customer-focused individual to join our team as a Retail Administration Assistant in Joondalup, WA
CCG, founded in 1997, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged. With over 130 member stores across Australia, we are known for delivering innovative healthcare solutions and exceptional customer service.
As the Retail Administration Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. Your passion for customer service will play a vital role in promoting sales and assisting clients in finding the right solutions to empower people to improve their everyday lives by increasing mobility and independence.
Must obtain a clear Police Check, be fully vaccinated against COVID-19.
Benefits
* Membership to Flare HR (access to discounts on national and international brands)
* Discounted Health insurance
* Training and development programmes to enhance your skills.
Key Responsibilities
* Answer telephone queries and provide assistance to customers
* Respond to a large volume of emails
* Operate Point of Sale systems effectively
* Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
* Generate quotes, invoices and maintain accurate records
* Coordinate delivery schedules and follow-ups
Requirements
* Answer telephone queries and provide assistance to customers
* Respond to a large volume of emails
* Operate Point of Sale systems effectively
* Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
* Generate quotes, invoices and maintain accurate records
* Coordinate delivery schedules and follow-ups
* Clear Police Check
* Fully vaccinated against COVID-19
If you are enthusiastic about providing exceptional customer service, have a passion for enriching the lives of others, and are excited about being part of a new store, we would love to hear from you.
Join the Country Care Group team and contribute to improving lives through innovative healthcare solutions.
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