Job Description:
We are seeking a skilled professional to provide technical assistance and support in resolving helpdesk calls. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
The successful candidate will be responsible for:
* Providing onsite and remote assistance in resolving helpdesk calls.
* Responding to all issues in a timely and professional manner.
* Documenting, logging, and monitoring support desk issues.
* Installing software and utilities on client devices and servers.
Key Requirements:
* Qualifications in IT or a related field.
* Experience in assisting end users with ICT issues.
Benefits:
This role offers an opportunity to develop your technical skills and gain valuable experience in a dynamic and supportive environment.