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About the Company
At Cooper Fluid Systems (CFS) – part of the Coventry Group – we’re all about powering industries that keep Australia moving. From mining to agriculture, construction to defence, we deliver top-tier solutions in hydraulics, lubrication, refuelling, automation, and fluid transfer. With branches across the country and a strong, supportive team culture, we pride ourselves on being innovative, customer-focused, and leaders in what we do.
About the Role
We’re on the lookout for a dynamic, hands-on Service Operations Manager to join our awesome team based at our Port Hedland branch and looking after our Pilbara operations which includes branches in Port Hedland and Newman. If you’re a natural leader who thrives in a fast-paced environment, loves solving problems, and enjoys working with great people – this role is for you. We’re looking for someone energetic, friendly, and motivated to drive results while building strong relationships with both team members and customers. You'll be the go-to person leading our Workshop, Field Service and Warehousing teams, ensuring everything runs smoothly, safely, and efficiently. You'll also work closely with our Branch Manager and HR to help our people grow and succeed.
Responsibilities
* Lead a high-energy service team to deliver outstanding results – both in the workshop and out in the field.
* Keep our schedules and resources running like clockwork – from techs and tools to trucks and parts.
* Work closely with our admin and customer service and sales teams to make sure clients get fast, friendly, and effective support.
* Recruit, onboard, and coach new team members – build your dream team!
* Be a proud ambassador for Cooper Fluid Systems and our trusted supplier partners.
Qualifications
* You’ve got a trade qualification or hands-on experience in a mechanical or technical field.
Required Skills
* You’re experienced in scheduling and co-ordinating workshop and field service teams.
* You’re organised, proactive, and love leading teams in a practical, fast-moving environment.
* You’re a clear communicator and a natural relationship-builder.
* You know your way around safe work practices and aren’t afraid to roll up your sleeves when needed.
* You’ve got basic computer skills (Microsoft Office etc.), and a background in hydraulics? Even better!
Preferred Skills
* Experience in a similar role within the industry.
Pay range and compensation package
A competitive salary with performance bonuses and rewards and housing. Loads of opportunities to grow your career within a national, ASX-listed business. Be part of a tight-knit team where your ideas and energy are valued. Ongoing training and support to help you succeed – and lead! A great culture that’s inclusive, down-to-earth, and proud of what we do.
Equal Opportunity Statement
Cooper Fluid Systems is an Equal Opportunity Employer. Cooper Fluid Systems is committed to safe work practices and a safe working environment. Considering the duties associated with this role, potential employees may be subject to a pre-employment medical, drug and alcohol testing and a police check.
Privacy Statement: Cooper Fluid Systems is committed to protecting the privacy, confidentiality and security of personal information provided by yourself to the Group. As such all information provided will be stored and maintained accordingly.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Customer Service
* Industries
Industrial Machinery Manufacturing
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