Waste Services Group ('WSG') is one of Australia's largest integrated providers of managed services, collections, specialised services and post-collections services to the SME resource recovery market.
We connect our customers with tailored solutions they can rely on. Taking the challenge of making every day more sustainable.
The business continues to have significant organic and inorganic growth and with our sustainability plans, is an exciting time to be joining the team.
About the role
We have an exciting and dynamic role within one of our Post Collections business, Paper Resource. This Operations Manager role is pivotal to the success of our Paper Resource business and will be accountable for all aspects of service delivery, leading the entire Operations department. It is a dynamic and high-pressure environment role that requires a level head and sound problem-solving skills.
Primarily the key focus for this role is to manage all aspects of our operation, including but not limited to the following key responsibilities:
* Managing the day-to-day operations including the employee and vehicle allocation
* Leading and developing the Operations team
* Development and execution of Operations KPI's
* Managing key stakeholders including Senior Management, Sales and Finance
* Report preparation and improvement recommendations
* Optimising fleet and equipment utilisation
* Delivering exceptional customer service internally and externally
Experience & Skills:
Whilst a tertiary qualification in a related field such as Management or Business may be advantageous, a proven track record in effective Operations Management is essential.
* Experience managing operations in trucking, logistics or supply chain environments
* Experience in continuous improvement and creating efficiencies
* Safety leadership
* Ability to develop effective working relationships and influence at all levels
* Ability to prioritise tasks for the team
* Waste industry experience would be highly regarded but not essential
Why WSG?
The fastest growing Waste Management company in Australia, all the WSG businesses stem from individuals with strong entrepreneurship and customer focus, and a belief that the people in the business are the most important part of their business. Even though these businesses have joined to become WSG, our culture still holds the intimacy of a family-business, the nimbleness of being entrepreneurial and outcomes-focused offering the flexibility to achieve your goals in the way you like. With an incredible growth trajectory, our cultural focus is to maintain what we have, while we professionalise for scalability.
* We live our values, all day, every day.
* Wellbeing – flu shots and EAP
* Career development - development plans that incorporate in-house training, mentoring and on-the-job skill development and coaching
* Competitive salary package
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes – so if this resonates with you, then please apply.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management
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