Job Overview
A role is available for a certified Salesforce Administrator with minimum 2 years experience within the Salesforce ecosystem.
* Key responsibilities include providing technical support and ensuring efficient system operations.
Key Responsibilities
The ideal candidate will have strong product knowledge, including understanding of Salesforce sharing and security features such as roles, profiles, permissions, OWD, and sharing rules.
Additionally, they should possess experience in using Data Loader, Service Cloud, and other relevant tools.
* Maintaining data accuracy and integrity through proper usage of these tools is essential.
Requirements
For this position, we are looking for an individual with excellent analytical, problem-solving skills, and attention to detail.
They should also have strong documentation and technical skills.
* Familiarity with ITIL Foundation Certification and experience with tools like Jira and Confluence would be highly regarded.
A strong understanding of Scrum/Agile methodologies and comfort with new ways of thinking about accessibility are also desirable qualities.
Required Skills
This role requires proficiency in the following areas:
PermissionsAccessibilityProfilesITILProduct KnowledgeConfluenceScrumTroubleshootingJIRASecurityDocumentationDesign