Role Description
* At the heart of our service offering are our people and our promise to deliver a better logistics experience.
* We design, build, manage, and provide integrated, optimized supply chain solutions.
* As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team.
* Backed by 200+ industry experts, our people, technology, and innovation set us apart from the competition.
We are expanding our Credit team and are looking for a skilled professional to join us as a Credit Controller. The role involves proactively minimizing financial risk to the business by collecting overdue debt, while building strong relationships with internal and external stakeholders.
Key Responsibilities
1. Collection of Outstanding Debt
o Collecting outstanding debt via targeted communication strategies.
2. Credit Limit Management
o Managing customer credit limits, making recommendations based on customer risk profile & spend.
3. Daily Banking and Reconciliations
o Completing daily banking and reconciliations.
4. Maintenance of Debtor's Ledger
o Maintaining an assigned debtor's ledger, ensuring accuracy of information, reconciliations, and clearance of unmatched items.
5. Query Resolution
o Resolving all queries related to debt collection effectively.
6. Process Improvement
o Continuously improving systems capabilities and implementing process improvements to enable efficiencies.
We are seeking candidates who have:
* Previous Experience
o Previous experience in a similar Credit, Collections, or Accounts Receivable role.
* Customer Engagement Skills
o Extensive customer engagement experience, particularly focused on providing high levels of customer service.
* Data Analysis
o Proven ability to manipulate, analyze, and interpret raw data.
* Influencing Outcomes
o Strong experience or capability in influencing outcomes.
Benefits
We offer a dynamic and empowering culture that challenges each other to improve, opportunities for ongoing professional development and training, and a competitive salary and bonus scheme. Our modern office space and technology provide a comfortable working environment, and we offer free parking and an onsite café. We also encourage our employees to partner with a leading Australian charity, volunteering to make a difference in the lives of children with cancer.