Are you a passionate events and trade professional with a genuine love of travel and the drive to deliver exceptional experiences? If so, this could be the role you have been waiting for.
We are looking for a talented, organised, and commercially minded Senior Events and Trade Coordinator to join our Trade Marketing team in Sydney. This is a broad and rewarding role that sits at the centre of how Viking shows up for its travel agent partners across Australia and New Zealand, through best-in-class events, standout collateral, and the resources agents need to sell Viking with confidence.
You will work closely with the Trade Marketing and Sales teams to plan and deliver a full calendar of trade events, manage the production and distribution of trade collateral and resources, and support the execution of trade initiatives that keep Viking front-of-mind across the agent community.
Key Responsibilities
* Plan and manage the full annual calendar of trade and consumer events, including Explorer Sessions, Vor Nights, conferences, ship inspections, webinars, and key leadership meetings, across physical and virtual formats.
* Lead end-to-end event logistics from venue procurement and invitation management through to on-site delivery and post-event reporting, ensuring every Viking event is professionally executed and on brand.
* Ensure POS displays and event assets are best-in‐class, visually consistent, and installed to Viking standard across all events and activations.
* Develop and maintain master sales presentations for Explorer Sessions, campaigns, new itinerary launches, and ad hoc events, keeping all materials current, accurate, and aligned to brand.
* Manage the production, inventory, and distribution of trade collateral, premiums, and point‐of‐sale materials across the national commercial team, with no missed deadlines or distribution gaps.
* Support the execution of co‐op campaigns, agent engagement programmes, and seasonal sales activity, ensuring offers are accurately applied to eligible bookings within agreed timeframes.
* Administer the Platinum Club programme and trade incentive campaigns with precision throughout the year, including reporting, agent communications, and reward logistics.
* Maintain and update agent education and training resources, including webinar content, product FAQs, training guides, and onboarding collateral.
* Audit and optimise training content across key account agent platforms, including developing AI‐assisted training and educational videos.
* Establish and maintain a clear, timely flow of product updates and commercial information from the head office to the commercial team.
Required Skills and Experience
* Minimum two years' experience in an events coordination, commercial support, or trade administration role, with a track record of delivering multiple concurrent projects to deadline.
* Experience planning and executing polished, high‐quality events with meticulous attention to logistics, timelines, and on‐site delivery.
* Proven ability to produce best‐in‐class POS displays and event assets to a consistently high standard.
* Demonstrated experience producing polished sales presentations and trade collateral.
* Strong written and verbal communication skills, with confidence engaging across all levels of the business and with external trade partners.
* Highly organised, accurate, and calm under pressure, with the ability to juggle competing priorities and meet firm deadlines.
* Ability to work autonomously and use sound judgement when senior stakeholders are unavailable.
* Willingness to travel domestically and internationally as required, and to work outside standard hours, including weekends and evenings.
Please note this is a Sydney-based role; the successful candidate will be required to work in the Sydney office.
Desirable Skills and Experience
* Experience in the travel industry or working with luxury consumer brands.
* Familiarity with travel agent channel dynamics and B2B trade principles.
* Familiarity with tools such as Canva, Microsoft Copilot, Eventbrite, or Monday.com.
* Exposure to digital content production including webinars or e-learning material development.
* Experience supporting incentive, loyalty, or recognition programme administration.
What's in it for you?
* A competitive salary package including health insurance contribution and performance bonus.
* Fantastic industry benefits including reduced cruise rates and occasional familiarisations.
* A supportive environment that genuinely encourages learning, alongside a fun and passionate team.
* The chance to work on world‐class events that put Viking front and centre in the Australian and New Zealand travel trade.
* Knowing you are part of an award‐winning cruise company that is a recognised global leader in the industry.
The Company
Viking is one of the world's most awarded cruise lines, with a fleet of more than 100 ships sailing across rivers, oceans, and every continent. Our guests are curious, educated travellers who value culture, history, science, and good food. We design experiences for people who want to understand the world, not rush through it.
Viking has earned more than 450 global awards, including being rated number one for Rivers and number one for Oceans for five consecutive years in the Condé Nast Traveler 2025 Readers' Choice Awards. Travel + Leisure also recognises Viking as a World's Best. No other travel company has held both honours at the same time. Closer to home, Viking was awarded the Most Popular Ocean and River Cruise Line at the 2025 Australian National Travel Industry Awards, and Cruise Operator of the Year at the 2025 Travel Agency Association New Zealand awards.
This is an opportunity to join a recognised industry leader and be part of a fun, passionate, and talented team.
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