Key Responsibilities
Embrace The Reece Group Way within the branch – (Appendix 1)
Embrace the values and always work within The Reece Group Way framework
Always communicate with others in a positive, constructive and respectful manner.
Participate in daily huddles and branch meetings
Support Branch Management by following company policy and strategy within the branch – CIP Breakthrough
Ensure you understand and always follow company policies, procedures and directions
Adopt safe work practices
Support Branch Management to deliver Customised Service to customers – Reece Works for You
Assist branch management to deliver The Reece Commitment of Customised Service
Service (Making it easier for our customers to do business with us)
Quality (Setting the highest standards then striving to achieve them)
Relationships (Treating our customer as business partners)
Expertise (Understanding the market in which we operate)
Embrace the Service Standards by having the right attitude and doing the simple things well every day
Focus on building strong relationships with all branch customers
Align all your activities back to the customer to deliver the very best customer service in the branch, on site, over the telephone, or via any electronic communications
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