Business Leadership Opportunity
We are seeking a seasoned Business Leader to drive the successful operation of our restaurant. As a key member of our team, you will be responsible for delivering outstanding results and ensuring exceptional guest experiences.
This is a permanent full-time position, requiring a strong focus on Safety, Quality, and Service. The successful candidate will create a culture that promotes Growth Mindset, People Power, and 100% Guest Obsession.
About the Role
The ideal candidate will have a proven track record in managing day-to-day operations, focusing on safe work practices compliant with local legislation and industry standards. They will also be responsible for creating a guest-centric culture, interviewing, hiring, training, and supervising staff to deliver exceptional service.
Key Responsibilities:
* Provide Strategic Leadership: Manage day-to-day operations, focusing on business growth, profit, and customer satisfaction.
* Create a Customer-Centric Culture: Interview, hire, train, and supervise staff to deliver exceptional customer service, demonstrating a 'customer obsession.'
* Driving Business Performance: Utilize your business acumen to improve Restaurant performance, review business results, and communicate clear action plans to achieve improvement.
* Leading a High Performing Team: Create a culture emphasizing growth, trust, accountability, build your Restaurant Team, and develop a succession plan engaging internal talent pipeline.
* Managing Controllables: Accurately project and monitor sales, manage controllables to achieve profit goals, and ensure accurate inventory ordering as per requirements.
Requirements:
AQF Associate Degree, Advanced Diploma, or Diploma, or at least 3 years relevant experience.