Unlock Your Potential as a Product Visionary
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* We are seeking an experienced Product Owner to lead the development of our eCommerce product, driving its vision, goals, and end-to-end development.
* You will be accountable for one of CBA's largest eCommerce products, ensuring maximum output and quality from the squad.
* This is a key role that requires domain expertise to support prioritisation and successful achievement of business and squad objectives.
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About the Role
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1. Develop and execute the product roadmap, engaging with senior stakeholders and business units to manage delivery.
2. Lead the squad day-to-day, driving change and lifecycle activities.
3. Manage the merchant lifecycle, implementing improvements as required.
4. Evaluate customer needs, developers, and suppliers' requirements, resolving problems promptly.
5. Oversee commercial, contractual, and compliance management of key suppliers.
6. Address impediments, drive decisions, and resolve escalations.
7. Act as the voice of the business, translating it for the team.
8. Drive project exploration and inception, aligning product strategy.
9. Formulate hypotheses to validate customer problems, defining clear learning objectives.
10. Identify, articulate, and manage risks and compliance across streams of work.
11. Apply design thinking and analytics to inform product design.
12. Maintain a healthy prioritized Backlog to deliver business and customer outcomes.
13. Collaborate with senior business and technical stakeholders to ensure priorities are understood and agreed upon.
14. Lead the squad's performance, tracking OKRs.
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Your Skills and Qualifications
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* Proven Product Owner/Product Manager experience in Acquiring, Issuing, payments, or eCommerce.
* Familiarity with Visa/MasterCard/EFTPOS card schemes.
* Passion for product management and solving customer problems.
* Experience working with third-party suppliers, including relationship management.
* Leadership experience in client services or technical support teams.
* Strong verbal and written communication skills.
* Curiosity about digital trends and technology advancements.
* Thought leadership, decision-making, and prioritization abilities.
* Effective stakeholder engagement and liaison skills.
* Strong analytical and commercial acumen.
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Award-winning Workplace Culture
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We strive to provide a supportive environment where our people can grow and thrive. We encourage collaboration, diversity, and inclusivity.
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What You Will Bring
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* Flexibility, adaptability, and a growth mindset.
* Ability to work in a fast-paced, dynamic environment.
* Excellent problem-solving and conflict resolution skills.
* Strong interpersonal and communication skills.