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Customer care consultant | (ql-565)

Sydney
Ensure Recruitment
Posted: 20 September
Offer description

Multiple permanent roles available
Located in North Sydney
Flexible working environment

Are you a retail, customer service or administration specialist looking for an entry role into the insurance industry?

This is your chance!

I am working with a global insurance company to find the best Customer Care Consultants for their fun and friendly team.

Benefits:
WFH 3 days a week, 2 days in office.
Laptops provided
5% yearly bonus pending performance
Team Bonding events
Career progression

What will you be doing?
Answering inbound and carrying out outbound customer calls related to customer life insurance policies.
Update CRM systems with customer information such as change of name, address, policy details, etc.
Issuance of confidential policy documentation.
Administration duties involving template generation, drafting letterheads and inbox management.
Other Adhoc tasks as required.

What do you need?
Customer service skills
Strong attention to detail
Ability to work in a call cente setting

SCR-melina-mazhakata

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