Provide professional and friendly customer support within our food and retail services.
•Commercial Services – SMB Campus
•Part-time (0.8), fixed-term appointment until February 2027
•HEW 2 - $60,668 p.a. (pro-rata) plus up to 17% superannuationPosition closing date: 01/03/2026
Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.
About the role
You will form part of a team providing professional and friendly customer support within our food and retail services at Federation University, Ballarat Campus. You will interact with a diverse range of internal and external clients and visitors within our food and retail space covering a range of functions.
You will:
* provide customer service of food and beverages;
* manage the cash register and be familiar with cash handling procedures;
* maintain the cleanliness of the workplace to ensure both customer and staff safety;
* prepare and clear the dining area both prior and after use; and
* maintain food displays with fresh and popular saleable items.
About you
You will work independently as well as part of a team and to tight time frames. You will possess the necessary prioritisation skills and ensure completion of appropriate tasks within tight, fast paced timelines with good accurate attention to detail.
You will possess:
* a current Responsible Service of Alcohol (RSA) certificate;
* demonstrated experience in handling food and cleaning commercial kitchens;
* ability to work individually and as part of a team; and
* demonstrated ability to provide exceptional customer service to customers.
All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.
How to apply
Please apply by Sunday, 1 March 2026
Applicants are required to submit a resume and a response to the key selection criteria.
View position description
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
If you are experiencing technical difficulties with your application, please email the Recruitment team or phone Our position descriptions also list a contact person for job specific inquiries.
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