Help Us Shape the Future of Aged Care
At Trilogy Care, we’re seeking salespeople who lead with heart and hustle. If you’re driven, enthusiastic, and thrive on connecting with others, this is your chance to join one of Australia’s fastest-growing Home Care Package providers.
Our Sales team is growing, and we want passionate professionals who can build trust, listen deeply, and confidently guide older Australians and their families through their aged care journey.
This role suits those who bring energy and empathy in equal measure. You won’t be delivering frontline care, but you’ll play a vital role in helping people access it - making every conversation count.
What You’ll Be Doing
* Engage with inbound leads, offering guidance and clarity on aged care options
* Build quick, meaningful relationships over the phone
* Present support services with empathy and confidence
* Use your people skills to explain care pathways clearly
* Manage your pipeline via CRM and follow-up to drive conversions
* Support seamless handover to the onboarding team
What You Bring
* Proven success in sales, client engagement, or customer-facing roles
* A calm, confident phone presence and natural rapport-building skills
* The ability to read between the lines, connect emotionally, and guide decisions with empathy
* Motivation to achieve KPIs - without compromising on quality
* Tech-savviness and confidence using multiple systems
* CRM experience (we use Zoho)
* A background in aged care, health, or community services is valued - but not essential
Why Join Trilogy?
* Unlimited earning potential with no cap on commissions
* Expansive new King Street, Bowen Hills office with excellent facilities, close to public transport, cafes, restaurants and supermarkets
* Vibrant team culture and regular social events
* Opportunities for career mapping and career progression within the company
* Salary packaging to boost your take-home pay
* Access to Fitness Passport to support your health and wellbeing
* EAP support for you and your immediate family
* Employee discounts on groceries, fuel, utility bills, wellness and more
Unlock your Potential with Trilogy Care
Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates. At Trilogy Care, we’re going beyond compliance and coordination – we’re applying AI, automation and operational design to deliver better client experiences and better employee ones. Every staff member has access to generative AI tools, training, and time to experiment – not just the Tech team! Whether you're in finance, people & culture, growth, or support, you’ll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.
Please note:
Applicants must have full Australian work rights.
A police check and declaration of prior professional conduct is required.
We appreciate the interest of recruitment agencies, but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.