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Travel support officer

Maroochydore
McDermott Aviation
Posted: 5 March
Offer description

About McDermott Aviation

McDermott Aviation, headquartered in Cooroy, is Australia’s largest privately-owned helicopter company. With over 40 years of experience in aerial firefighting, heavy lifting, and remote operations, we provide essential helicopter services across Australia and internationally. Our fleet includes more than 50 aircraft, supported by a team of highly skilled pilots, engineers, and support staff.

We pride ourselves on agility, professionalism, and a strong safety culture. As our organisation grows and expands into new markets, the need for efficient and responsive travel logistics has never been greater.

About The Role

As a Travel Coordinator, you’ll manage the end-to-end coordination of employee travel – from flights and accommodation to vehicle hire and visas. You’ll support the movement of pilots, engineers, and crew to operational bases across Australia and overseas.

This is a fast-paced role that requires adaptability, initiative, and the ability to handle shifting priorities at short notice. Your work will be critical to keeping our operations running smoothly.

We are looking for Full-time and Part-time employees.

Key Responsibilities

Coordinate domestic and international travel bookings, including flights, accommodation, and ground transportManage scheduling and availability of internal crew accommodation and rental propertiesArrange hire vehicles and manage fleet allocation for crew useOrganise travel and accommodation for business meetings, training, and conferencesLiaise with staff and external agencies to prepare and submit visa and travel documentationCollaborate with internal departments to ensure travel arrangements align with rostering requirements and budgetsMaintain accurate travel records, reports, and internal databasesMonitor flight changes, delays, and staff movements in real timeProvide administrative support as neededParticipate in an on-call roster for travel-related issues after hours and on weekends

What We're Looking For

Previous experience in travel coordination, travel consultancy, logistics, or a similar fieldCertificate or diploma in Travel and Tourism, Business Administration, or related field (desirable but not essential)Familiarity with GDS systems and booking engines (e.g., Galileo, Amadeus, Sabre) preferredStrong time management, prioritisation, and organisational skillsOutstanding written and verbal communication skills, especially under time pressureAbility to manage competing priorities and work independentlyProven discretion and ability to maintain confidentialityProficiency in Microsoft Office and data entry systemsA proactive, solution-focused mindset with high initiativeExperience coordinating FIFO workforce travel or working in aviation/emergency services is highly regarded, but we welcome candidates with strong organisational skills and a willingness to learn

Why Join McDermott Aviation?

Make a Difference: Support crews fighting fires, conducting search and rescue, and performing remote operations across Australia.Unique Industry Exposure: Gain experience in aviation logistics and international workforce Location: Enjoy the lifestyle benefits of the Sunshine Coast, based in Cooroy, QLD.

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