Please note that rosters are predetermined.
Before applying, please ensure you are available to cover the following roster:
Roster (part time) – 31 hours per week
Monday: 9:15am – 4:00pm
Tuesday: 9:15am – 4:00pm
Wednesday: 9:15am – 4:00pm
Thursday: 9:15am – 4:00pm
Friday: 9:15am – 4:00pm
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you will positively impact customers' lives and be there for them when they need us.
See yourself in our team
As the Customer Banking Specialist in our Forest Hill Branch you will:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Support customers with enquiries, maintenance on accounts and process applications for credit products
Complete Financial Health Checks to assess customers' financial needs and identify any changes
Educate and demonstrate our in-branch technology and digital banking options to customers
Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
Travel requirement: This is a relief opportunity and will require travel between the Forest Hill, Box Hill, Blackburn North and Burwood Village branches.
We're interested in hearing from people who have
Experience in delivering exceptional customer service, ideally in financial services, retail or hospitality
Excellent communication skills & the ability to articulate financial terms in a clear way
The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in a retail environment that's busy and commercially driven
A genuine interest in building a career with CommBank
With us, you'll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today
Aboriginal & or Torres Strait Islander people encouraged to apply
When applying, if you are already part of the Commonwealth Bank Group (including Bankwest), you must apply through Sidekick to submit a valid application.
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