Country Care Group (CCG), founded in 1997, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged. With over 130 member stores across Australia, we are known for delivering innovative healthcare solutions and exceptional customer service.
We are seeking a full‐time Service Technician to join our dynamic team based in Albury, NSW.
As the Service Technician, your primary objectives are to service, repair, and deliver and/or pick up mobility & healthcare equipment in private homes, aged care facilities and hospitals and to ensure that all documentation matters relating to service, repair and maintenance are achieved.
A National Police Check, NDIS Worker Screening Check and COVID‐19 vaccination status are required for this position.
Key Responsibilities
* Perform annual maintenance, inspections and diagnose faults of range of healthcare equipment including hospital beds, lift chairs, walkers and scooters in private homes, facilities and inhouse
* Be able to build and modify mobility equipment according to a script
* Undertake efficient scheduling, time management and administrative duties
* Deliver excellence in customer service to a diverse range of people including individual in home clients or professional facilities
* Test and Tag equipment in the warehouse, at facilities and individual homes in accordance with Australian Safety Standards
* Undertake stock management and control
* Travel within the region to service, repair and deliver equipment
* Undertake training internally and with our authorised suppliers
* Excellent customer service skills with ability to develop a quick rapport with a diverse range of people
* Have basic knowledge of tools
* Good written and verbal communication skills
* Unrestricted drivers licence
* Adhere to Australian road rules
* Maintain a current & satisfactory National Police Check
* Strong computer skills and experience in MS Office suite of products
* Fully Vaccinated against COVID‐19
Highly Desired
* Experience working in a service technician, warehousing, manual labouring role
* Microsoft Business Central WMS
* Electrical Test & Tag Licence (must be prepared to obtain if not held)
* Experience in serving and repairing auto electrical equipment
* Join a supportive team with long term career potential
* Career growth and development through our Leadership Academy.
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