Description
Create your best future and join Westpac as a Content Designer.
This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.
* Location: Sydney-based role
* Contract: 9-Month Max Term Contract
* On-site Requirement: 3-4 days in the office per week
* Why On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.
What's the role?
As a Content Designer, you'll create clear, effective content that simplifies complex experiences for all users. Your work ensures customers and team members can achieve their goals with ease while supporting transformation initiatives that deliver real value. You'll collaborate closely with cross-functional teams to solve problems and develop practical solutions.
You'll own content design decisions, share work for feedback, and contribute to engaging workshops and design sessions. Using insights from research and data, you'll inform content strategies and help improve workflows and processes. A key part of the role includes contributing to the enterprise design system with content guidelines and patterns.
Beyond project work, you'll share knowledge, mentor peers, and actively participate in the internal design community to foster learning and innovation. By championing best practices and advocating for user needs, you'll help shape inclusive, user-centred content aligned with business goals.
What do I need?
* Proven experience in content design, UX writing, or digital copywriting
* Familiarity with designing for back-office services or applications is highly valued
* Ability to use data and research to guide and evaluate content design decisions
* Skilled at building trust and influencing stakeholders across all levels of the business
* Dedicated to continuous learning, mentorship, and contributing to a collaborative design community
Why join us?
We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
* Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
* Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to help your grow your career within the bank.
* Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY or APPLY NOW button | #UNITEProgram
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.