Assistant Store Manager - Heatherbrae & Dungog Norco AgriSolutions Stores
About
Norco is Australia's oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture.
Proudly 100% Australian farmer-owned, we're built from the ground up by the people who work the land.
With two key arms – DairyFoods and AgriSolutions – we back our communities and customers every step of the way, staying true to our roots and committed to growing together.
Norco AgriSolutions has been serving customers since **** with 26 stores across NSW and QLD, stockfeed mills and an in-house commodity trading team.
We provide our customers with competitive, convenient, and trusted business solutions, helping add value to their businesses.
Whether our customers are growing, breeding, or seeking general or specific technical advice, our in-store and field services teams are there to share their subject-matter knowledge and expertise.
The Role
We are seeking a dynamic and motivated retail sales Assistant Store Manager to support our Heatherbrae and Dungog teams and help drive sales in our AgriSolutions retail store.
As a vital member of our team, you'll have the chance to make a real impact, inspire your colleagues, and create memorable shopping experiences for our valued customers.
Lead by example and provide outstanding customer service to ensure an unforgettable shopping experience.
Assist the team to achieve and exceed sales targets and KPIs.
Manage inventory, including stock replenishment and merchandising to maintain a visually appealing store.
Work with the Store Managers to develop and implement sales strategies that drive business growth and increase profitability.
Foster a positive and collaborative work environment where teamwork and excellence thrive.
Handle customer enquiries, resolve complaints, and ensure customer satisfaction at all times.
Be innovative, creative, and passionate about supporting the local and wider community through solution-focused advice and service.
Qualifications & Selection Criteria
Previous experience in retail sales or customer service is essential; at least one year in a leadership role is beneficial, though not essential.
Excellent communication and interpersonal skills.
Strong organisational and time-management abilities.
A results-driven mindset with a passion for exceeding targets.
Flexibility to work rostered weekends, attend training, and promotional events when required (shows, etc.).
Knowledge of retail operations and familiarity with inventory management systems is a plus.
Benefits
A diverse and community-facing role with real opportunity to make a difference through community connection and impact as part of a proudly Australian farmer-owned cooperative.
Celebrate a legacy: Be part of a co-op with 130 years of supporting Australian farmers and communities.
Grow with us: ongoing learning, career progression, and supportive teams.
Enjoy competitive salary and real benefits: staff discounts, EAP support, our own paid parental leave scheme, in-house leadership training opportunities, novated leasing, purchased leave and a business that values wellbeing, safety, and people-first values.
Next Steps
If your values align with our core of Connection, Agility, Diversity, and Authenticity, you are ready to take the next step in your retail career and join a dynamic team dedicated to delivering excellence.
We want to hear from you
Drop in and meet our team, check out our store, and take a tour.
Apply now and embark on an exciting journey as a retail sales Assistant Store Manager.
Please submit your resume and a cover letter addressing each of the selection criteria stated above.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Newspaper Publishing
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