**About the Role:**
Customer Service Representative | Bonus
We're looking for people who are ready to start fresh in a supportive, people-focused role with room to grow. Whether you're just starting out, returning to work, or looking for a change, we'll help you build a career in customer service — no prior experience needed.
What's in It for You?
We offer:
* Full training provided – learn everything you need to succeed
* Earn up to 10% in monthly incentives – your effort gets rewarded
* Work from home options after initial on-site period (conditions apply)
* Fun, inclusive culture – enjoy team lunches, social events & more
* Career progression – grow with us into senior or leadership roles
We're seeking candidates who are clear, confident communicators with great attitude and willingness to learn. If you have basic computer skills and Year 10 completion, and hold Australian working rights and ability to pass a police check, you may be the right fit for our team.
The Role:
We support customers with everyday banking enquiries. No sales involved – just helpful, human conversations. Your responsibilities will include assisting with account info, online banking, and card enquiries, supporting customers with disputes or fraud issues, and updating records and capturing feedback.
Who Thrives Here?
Our team includes students and grads, working holiday visa holders, parents, carers, and return-to-work candidates, as well as career changers and retirees.