Job Overview
We are seeking a Senior Solutions Engineer to drive the strategic direction for sales engineering in the ANZ region. The successful candidate will be able to align with overall business goals and objectives, foster professional growth and skill development within the team, and contribute to our knowledge base by sharing key customer experiences.
The ideal candidate will have a strong technical background, experience working with APIs, and a curiosity to learn new cloud technologies. They will also have security and/or IT industry experience, strong skills in uncovering customer needs, and experience delivering compelling demos to customers and winning technical evaluations.
Key Responsibilities:
* Develop deep knowledge of no-code automation solutions and apply it to security & IT operations challenges faced by customers.
* Create and deliver presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of no-code automation solutions.
* Build and demo Stories with customers to show value and win sales.
* Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations.
* Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges.
* Support enablement of priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements.
* Be a key source of market feedback into the product organization.
Requirements:
* 8+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company.
* Strong technical background and experience working with APIs.
* Security and/or IT industry experience.
* Strong skills and experience with uncovering customer needs.
* Experience with delivering compelling demos to customers and winning technical evaluations.
* Experience communicating with business and technical audiences.
* A love for learning, open to giving and receiving feedback, and passionate about making clients successful.
* Project management skills and ability to deliver customer solutions.
* Analytical skills and the ability to craft actionable insights from complex data.
* A startup mentality with the ability to adapt in a fast-paced environment.
* Ability to travel up to 30% - 40%.