Trivett Port Melbourne, Victoria, AustraliaJoin or sign in to find your next jobJoin to apply for the Service Advisor role at TrivettTrivett Port Melbourne, Victoria, Australia4 weeks ago Be among the first 25 applicantsJoin to apply for the Service Advisor role at TrivettDirect message the job poster from TrivettAre you passionate about cars and customer service?Do you have a knack for solving problems and ensuring the smooth operation of vehicles?Subaru and Peugeot Melbourne is looking for an experienced Service Advisor to join our team in Docklands VIC. As a Service Advisor, you will be the primary point of contact for our valued customers, providing exceptional customer service and ensuring a seamless experience from booking to vehicle collection. This is a full-time role in our busy automotive service centre, where you will play a vital part in maintaining our high standards of quality and customer satisfaction.What you'll be doingGreeting and communicating with customers in a friendly and professional mannerBooking in customer vehicles for servicing and repairs, understanding their needs and concernsProviding customers with realistic time frames and cost estimates for the work requiredCoordinating with the service technicians to ensure timely completion of workExplaining repair recommendations and options to customers, and obtaining their approvalHandling customer inquiries and complaints in a prompt and tactful mannerMaintaining accurate records and documentation of all customer interactions and vehicle workSupporting the team and contributing to a positive, customer-focused work environmentWhat we're looking forProven experience as a Service Advisor or similar customer-facing automotive roleStrong communication and interpersonal skills, with the ability to build rapport with customersExcellent problem-solving and decision-making abilitiesProficient in using automotive service management software and systemsKnowledge of automotive servicing and repair processesA commitment to providing exceptional customer serviceA positive, team-oriented attitude and the ability to work collaborativelyBenefits and working for us:Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, and a comprehensive employee wellbeing program.Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with InchcapeSupportive team environment – We Foster a positive and supportive cultureRecognition and Rewards – We recognise individual and team accomplishmentsIf you thrive on delivering a great experience, APPLY NOW and don’t miss out on this Career opportunity!Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesRetail Motor VehiclesReferrals increase your chances of interviewing at Trivett by 2xGet notified about new Service Advisor jobs in Port Melbourne, Victoria, Australia.Carlton, Victoria, Australia 15 hours agoCremorne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 5 hours agoFootscray, Victoria, Australia 1 week agoNAB Customer Service Advisor - Knox, Eastern SuburbMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoPart-Time Customer Experience Support - BurnleyCustomer Happiness Associate, Product ExpertMelbourne, Victoria, Australia 2 weeks agoPart-Time Customer Experience Support - BurnleyMelbourne, Victoria, Australia 1 week agoCustomer Service Manager - Behind the MeterMelbourne, Victoria, Australia 7 hours agoMalvern East, Victoria, Australia 1 month agoMoorabbin, Victoria, Australia 15 hours agoMelbourne, Victoria, Australia 1 week agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 1 week agoSouth Melbourne, Victoria, Australia 4 weeks agoPort Melbourne, Victoria, Australia 2 weeks agoFootscray, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoClient Relations Representative (Melbourne)Melbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 11 hours agoCustomer Experience Coordinator - TraineeshipCustomer Service Advisor - Contact CentreMulgrave, Victoria, Australia $27.50-$30.19 6 days agoMoorabbin, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoCustomer Call Centre Operator - Work from home after training!North Melbourne, Victoria, Australia 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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