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Quality and education manager | traralgon (vic)

Traralgon
Bupa Australia
Quality
Posted: 11 February
Offer description

Ready for a new career adventure?

Join Bupa Aged Care and be at the heart of it in Traralgon.

As Australia7s largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work

We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you7re absolutely supported to do just that.

Bupa Traralgon is now hiring a Quality Education Manager to lead the delivery of care and ensure our highest standards are maintained.

There are a range of benefits that could include:

- Free select health insurance products for you and your immediate family up to $5.5k*

Make the move to Traralgon, Victoria a018 a vibrant regional city where urban convenience meets the beauty of Gippsland7s natural landscapes. Immerse yourself in the friendly atmosphere of this bustling town, known for its welcoming locals and strong sense of community. Experience the diverse dining scene, with cafes, restaurants, and eateries serving up delicious local flavors.

Traralgon offers a delightful blend of country living and urban convenience that captures the essence of regional Victoria.

To learn more about our beautiful care home visit:

https://www.bupaagedcare.com.au/aged-care-homes/bupa-traralgon

The heart of the role

As a Quality Education Manager, you won7t just support your team, you7ll empower them to grow, thrive, and deliver care that truly makes a difference.

You7ll take on a meaningful role in our welcoming care home, where each day brings new opportunities to coach, mentor and lead with purpose. With the freedom to shape best practice and inspire others, your work will have a lasting impact.

The Benefits

* - Free select health insurance products for you and your immediate family up to $5.5k
* - 5-x free telehealth GP appointments through Blua (our digital health platform) for you or your immediate family.
* - VIVA Happier & Healthier - our employee wellbeing program. Weve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.
* - Career development; You7ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.
* - Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence
* - Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support
* - Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it

What will you do?

* Provide quality focused leadership and coaching and guidance in relation to documentation/recording to ensure care and services provided meets expected outcomes.
* Develop team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
* Maintain the Care Home7s Plan for Continuous Improvement (PCI) in collaboration with leadership team including the transfer of insights from the Quality Indicator Report and monthly review meetings with other leadership team members.
* Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned.
* Coordination and completion of all monthly Care Home Audits within the Operations Essential audit program.
* Management and delivery of the highest quality clinical care of Residents, including assessment, planning, implementation, and evaluation.
* Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements.

What will you bring?

* Bachelor of Nursing with current APHRA is essential.
* Strong interpersonal and delegation skills
* A passion and tailored approach to development, training and education
* Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable but not necessary
* Proven track record in identifying, delivering and maintaining quality clinical care, coaching & training.
* Demonstrated success in overcoming and managing noncompliance in staff training
* Ability to foster a team environment and build collaborative relationships.
* Highly effective communication, leadership, and relationship management skills
* An extensive understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes

Be at the Heart of It your new team is ready to welcome you!

Just so you know, everyone will be required to complete pre-employment checks as part of the application process.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you7d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

*Eligibility criteria and conditions apply

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