Job Opportunity: Client and Staff Scheduler
About the Role
We are seeking an experienced Roster Coordinator to manage and administer client and staff schedules for Home Care Workers in the Illawarra region. As a key member of our team, you will play a vital role in ensuring seamless operations and delivering exceptional care.
Key Responsibilities
* Efficiently manage and administer client and staff schedules
* Maintain care worker contracted hours and ensure rounds are set up with consistency and fairness
* Actively participate as a member of the centralised support team
Requirements
* Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call centre
* Exceptional time management skills and ability to manage multiple deadlines
* Experience in a similar role with a high level of attention to detail
* Natural problem solver with outstanding communication and coordination skills
Career Development
As a valued member of our team, you will have access to training and career development opportunities to help you grow professionally. Our hybrid work environment offers flexibility and a great work-life balance.
Benefits
* Training & career development opportunities
* Salary packaging to maximise take-home pay
* Hybrid role with 3 days onsite and 2 days work-from-home
* Paid Bonus Schemes
* Employee Assistance Program
* Discounts across various brands
* Fitness passport membership