Seeking a dedicated professional to join our team as a Mental Health Consultant.
About the Role
This is an exciting opportunity for a skilled mental health professional to work collaboratively with case managers to drive person-centric approaches to claim recovery, support sustainable return to work outcomes, and assist in identifying secondary psychological claims.
You will be based in our Darwin office and work closely with our Mental Health Hub (community of practice).
Key Responsibilities
* Support the development of innovative strategies to manage complex psychological claims, including addressing communication barriers, diagnoses, plateaued progress, potential self-harm, and treatment;
* Contribute to the development of return to work plans and identification of suitable duties in the workplace;
* Coach and mentor claims teams around the management of psychological injuries;
* Attend case conferences with injured workers and medical practitioners, as well as liaising with GPs and specialists;
* Analyse psychological injury trends and identify risks, and implement strategies for continuous improvement;
* Undertake training with claims teams to improve competencies around the management of psychological claims;
* Review claims to identify and address psychosocial barriers.
Requirements
* Tertiary qualifications in a mental health-related discipline, such as psychology, rehabilitation counselling, social work, counselling, or mental health nursing;
* Experience within the insurance sector would be highly regarded;
* Knowledge of general business and administrative practices, including cost-effective activities;
* Highly developed communication skills, with ability to engage at all levels of organisation and with varied stakeholders;
* A proactive and strategic mindset;
* Exceptional time management and organisational skills, with excellent attention to detail;
* A passion and aptitude for coaching, training, and continuous improvement;
* Empathetic and enthusiastic, with strong sense of team and collaboration;
* A resilient attitude.
What We Offer
* Competitive salary and great career opportunities;
* 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave;
* Novated Leasing opportunities;
* Two paid volunteer days annually;
* Health Insurance Discounts with our Group Insurance Plan;
* Employee Stock Purchase Program;
* Paid parental leave;
* Flexible and hybrid work arrangements;
* Mental Health and Wellbeing Support for yourself and immediate family members;
* Employee Recognition Awards and Service Milestone Recognitions;
* Peer Support Program;
* Annual flu vaccinations;
* Access to Reward Gateway – discount offers at over 350 retailers.