You're an accomplished Executive Manager/Product Owner, driven to deliver exceptional outcomes and lead teams into high performanceWe're committed to delivering outstanding customer experiences and sustainable business propositionsTogether we can achieve big goals, having a lot of fun along the way
Do Work That Matters
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers.
We offer market-leading products and services, supported by some of the world's best systems and processes.
Within RBS, the Everyday Banking domain delivers the full spectrum of products for customers' transaction banking and deposit needs, enabling customers to manage their day to day spend and save to achieve their financial goals.
This portfolio is at the heart of the Retail Bank's franchise – an anchor product for customers who consider CBA to be their main financial institution.
See yourself in our team:
The Everyday Spending squad sits within the Everyday Products Crew and has end to end accountability for Retail Payments and Retail Foreign Exchange products.
Our purpose is to deliver exceptional everyday spending experiences through innovative products, data-driven insights and quality partnerships.
Specifically, you will;
Define, communicate and mobilise the product vision, strategy and customer value proposition for retail payments and foreign exchange products including debit cards, multi-currency accounts and foreign cash services
Lead cross-functional teams in the design, development and launch of new products, features and uplifted processes, while managing a prioritised backlog
Manage performance against OKRs to drive product outcomes and customer satisfaction
Foster strong relationships with internal stakeholders and external suppliers and partners
Obsess over the spending and payment customer experience including actively seeking out voice of the customer to improve service offering across all channels and segments
Develop a high performing team, fostering a culture of collaboration and high quality output
Manage senior business and technical stakeholders to ensure that prioritisation aligned
Lead and ensure a positive risk culture exists across the team, ensuring key internal CBA policies are adhered to, including the Operational and Supplier Risk Management Framework; and
Ensure projects are delivered with a focus on executional excellence and the Group Delivery Framework with a proactive approach to managing change-associated risks.
We want to hear from you if you have:
Proven Product Owner (at Executive Level) or Executive Manager equivalent experience, leading teams to high performance
Prior experience in product management is beneficial
Strong commercial acumen with a real passion identifying growth opportunities and building sustainable businesses
Experience in defining product roadmap and delivery of product vision
Demonstrated ability to strategically problem solve
Proven track record of delivering strategic change in an agile environment
Excellent stakeholder engagement, influencing and relationship-building skills
Effective relationship management skills particularly with external business partners
Exceptional communication skills, both written and verbal and to senior executive levels
Prior experience working with onshore & offshore mixed squad
A wealth of experience in financial services
If this sounds like you, apply today
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
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