IDEXX is seeking a motivated Veterinary Laboratory Assistant to join our Patient Service Management (PSM) team within our core laboratory. This full-time opportunity is ideal for someone who is passionate about laboratory science, quality, and customer service, and is eager to support cutting-edge diagnostic services that make a meaningful difference in animal health. As a Veterinary Laboratory Assistant, you will work closely with our scientific team to support the day-to-day operations of the PSM department, ensuring accurate, timely, and high‑quality diagnostic outcomes in a fast paced environment. About You You are enthusiastic, detail-oriented, and thrive in a collaborative laboratory environment. You bring a strong commitment to quality and safety and take pride in delivering exceptional service. Key Requirements Completion of, or progress towards, a Diploma in Laboratory Technology (or equivalent) Previous experience in a multi‑discipline diagnostic laboratory (highly regarded) Working knowledge of NATA and ISO 17025 / ISO 9001 accreditation standards Flexibility to work on a rotating roster, including some Saturdays A genuine passion for customer service excellence Strong attention to detail, alongside clear and effective communication skills A demonstrated commitment to IDEXX values, quality systems, and Health & Safety policies and procedures IDEXX Benefits In return, this role offers an opportunity to join a fast-paced global market leader on the S&P 500 Investment in professional development and career growth Be rewarded for your contributions through our ThanXX Reward and Recognition Program Enhanced bereavement leave for family and pets! Free wellness programs, Fitness Reimbursements, Mental Wellness and Healthy Weight Programs– earn points and prizes Discounts on Pet Products and $500 per year towards diagnostic testing for your pets Tenure recognition including days off and bonus payments for reaching key milestones Contribute towards your charity of choosing through our One IDEXX program and paid volunteer Days annually We help pets lead fuller lives Why IDEXX? We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let’s pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.