A leading Service Desk provider in Canberra is seeking enthusiastic Level 1 support agents to join a new team. Responsibilities include responding to customer requests regarding software and hardware issues, documenting incidents accurately, and maintaining data accuracy in the contact management system. Required qualifications include Baseline Security Clearance and Australian citizenship, with preference for candidates with customer service experience. Flexible shift work is necessary, including nights and weekends.#J-18808-Ljbffr