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Manager quality operations

Canberra
Australian Sports Commission
Quality
Posted: 27 November
Offer description

* $106,019 - $122, % superannuation - ASC Grade 5
* Canberra
* Ongoing Full Time

Applications close at 11:30 pm AEDT Monday, 24 November (late applications will not be accepted).

The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men's and Women's Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team – The Campus Experience Branch coordinates and optimises access to the on-campus venues and facilities for a diverse range of clients including National and State Sporting Organisations, sporting clubs, general public, event and sporting promoters. This includes a key focus on providing our clients effective delivery, coordination and superior customer service to run successful camps, conferences, tournaments or events on the Bruce campus, partnering across the ASC to effectively deliver these services for our stakeholders.

About the role – Manage the operating systems and business processes to ensure optimal utilisation of Australian Institute of Sport (AIS) facilities for the provision of high quality training activities, high performance camps, residential and event services for sporting groups and other commercial clients.

About you – the successful candidate will have:

* Demonstrated experience working with a Customer Relationship Management system (CRM), event booking management software or similar business applications (5-10 years).
* Demonstrated experience working with the booking system software SIHOT.
* Demonstrated experience at coordinating high performance sporting activities, developing camp schedules and working with sport program staff (5-10 years).
* Demonstrated ability to utilise financial and operational data to identify key issues and develop strategies and plans.
* Demonstrated record of meeting organisational and business objectives with the ability to think creatively and strategically to solve problems
* Demonstrated ability to provide coaching and mentoring to junior staff members and simultaneously provide informed advice to senior management to support decision making?
* Demonstrated ability to cooperate and work well with other teams in a cross-functional environment to achieve organisational goals
* Highly developed communication skills and a proven ability to engage, build and maintain effective relationships both internally and externally with a diverse range of stakeholders

This position is offered as an ONGOING position.

Why work with us?

We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer:

* Options for flexible working arrangements.
* Annual allowances towards training based on individualised career goals.
* Access to a customised ASC L&D calendar for ongoing professional and career development.
* Generous superannuation scheme with up to 15.4% employer contributions.
* Corporate discount on AIS Shop merchandise.
* Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.

Additionally, our Canberra campus offers:

* Free onsite parking
* Onsite facilities including café, dining hall, gym, and swimming pool.
* Priority placement for your children to access the award winning, onsite AIS Caretaker's Cottage Childcare Centre.

If you have any questions about this opportunity, please contact:

* Contact Officer: Dean Oakman, Assistant Director Campus Experience
* Phone number:
* Email address:

Eligibility

* To be eligible for employment with the Australian Sports Commission, it is preferred that applicants are Australian citizens or permanent residents of Australia.
* As part of the Commonwealth Child Safety Framework the ASC is committed to being a Child Safe Organisation and leading the way in Child Safety across the sports sector. This position requires a Working with Vulnerable/Children People check to obtain employment.

Notes

* The ASC is committed to protecting children from harm. We require all applicants that will work with children to undergo screening processes prior to appointment.
* Should a merit pool be established for this position, it may be used to fill ongoing or fixed term opportunities as they arise within 18 months from the date advertised.
* The ASC operates under the Australian Sports Commission Act 1989 and is separate to the Public Service Act 1999. The ASC accepts most leave liability and recognition of prior service if you are currently employed at a Commonwealth agency.
* If you are experiencing issues or have any questions with the e-recruitment system, please contact the People & Culture Hub via email or phone

Acknowledgement of Country

The Australian Sports Commission (ASC) acknowledges the Traditional Custodians of the lands where its offices are located, the Ngunnawal people and recognises any other people or families with connection to the lands of the ACT and region, the Wurundjeri Woi-wurrung people of the Kulin Nation, the people of the Yugambeh Nation and the Gadigal people of the Eora Nation. The ASC extends this acknowledgment to all the Traditional Custodians of the lands and First Nations peoples throughout Australia and would like to pay respects to all Elders past and present. The ASC recognises the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to society and sport in Australia and celebrates the power of sport to promote reconciliation and reduce inequality.

Application and Job Description

The Job Description can be downloaded from the attachment below. The application form will include these questions:

1. Referencing the job description, please describe why you believe you are suitable for this position, including listing your key relevant achievements [up to 750 words]
2. The ASC's shared values are respect, integrity, teamwork and excellence. Please describe which resonates with you and why [up to 300 words]

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