Are you a curious, hands-on technical professional who loves problem solving, testing, and working with hardware? We're looking for a driven
Research & Development Engineer
to join a leading Australian payments technology company. This role plays a key part in ensuring our payment products and devices are reliable, high-performing, and continuously improving.
About The Role
As the R&D Engineer, you'll be responsible for testing, configuring, troubleshooting, and enhancing both hardware and software across our payment technology suite. You'll work closely with the CTO and broader R&D team to support product development, conduct QA testing, and help roll out new hardware and software into the market.
This role suits someone who enjoys working hands-on with devices, analysing logs, solving technical challenges, and contributing to the development of new products.
What You'll Do
* Perform QA testing to ensure products are free from defects across hardware and software.
* Work directly with hardware components to test, configure, and validate functionality.
* Analyse communication and hardware logs to diagnose issues and recommend solutions.
* Develop and implement test scripts for new and existing products.
* Create change management plans and maintain user documentation.
* Troubleshoot hardware, software, networking, and device issues.
* Assist in installing and configuring hardware and software.
* Support the rollout of new payment devices, systems, and associated services.
* Manage multiple projects or incidents simultaneously.
* Collaborate with the CTO and R&D team to ensure all systems meet business needs.
About You
* Strong experience with hardware and software testing methodologies.
* Hands-on technical skills with electronics or electro-mechanical systems.
* QA testing experience.
* Excellent analytical, research, and problem-solving abilities.
* Ability to interpret hardware and communication logs.
* Clear communicator-able to explain technical concepts to all audiences.
* Proactive, detail-focused, and able to work with minimal supervision.
* Experience in Technical Support, Desktop Support, or a similar role.
* Comfortable working across Windows and/or Linux environments.
* Tertiary qualifications in IT, Computer Science, Electronics or equivalent experience is beneficial.
* Experience with cash-handling equipment is a bonus.
Why You'll Love It
* Work with cutting-edge payment technologies.
* Be part of an innovative, supportive team that values problem-solving and creativity.
* Opportunity to contribute to product development and continuous improvement.
* A role where no two days are the same and your technical expertise truly makes an impact.
Apply today and or for a confidential chat please call Alanna