Food and Beverage Team Leader - QT Canberra
QT Canberra, 1 London Circuit, Canberra, Australian Capital Territory, Australia
Key Responsibilities & Experience
* Strong leadership and team management, with the ability to motivate, coach, and develop food & beverage staff.
* Excellent customer service skills, with a focus on resolving enquiries and complaints professionally.
* Operational management expertise including scheduling, inventory control, and cost management.
* Solid knowledge of health, safety, and food hygiene regulations with compliance enforcement.
* Effective communication and collaboration skills across teams, departments, and stakeholders.
What You'll Bring
* Led daily operations of a high-volume bar in a restaurant, hotel or bar.
* Good beverage knowledge including cocktails and wines.
* Supervised, trained, and developed team members to consistently meet performance and guest satisfaction targets.
* Handled customer feedback and service recovery, maintaining high standards of guest experience.
* Coordinated events, banquets, and catering services, ensuring seamless delivery and quality standards.
* Strong communication skills, attention to detail and work ethic.
How You Work
* Daymaker ethos — no one's too big for the small things.
* Hands‐on and non‐hierarchical — leads from the front.
* Resilient and solutions‐focused — stays calm, moves fast.
Perks from Day One
* 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
* $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
* Seasonal perks at Thredbo.
* Rapid career growth across our hotel & entertainment network.
* Paid parental leave; community & volunteering opportunities.
We welcome applicants from all backgrounds and review applications as they come in.
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