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Mental health worker / peer support worker

Adelaide
UnitingCare SA
Support Worker
Posted: 2 May
Offer description

Mental Health Services | Eastern Suburbs SA, Western Suburbs SA, Adelaide Metro

Ready to Change Lives? Join UnitingSA as a Mental HealthWorker / Peer Support Worker

At UnitingSA, we're inviting passionate changemakers to join a team committed to compassion, inclusion and recovery‐oriented practice.

We're seeking an experienced, dynamic professional to work with people experiencing complex mental health challenges in fast‐paced environments.

If you thrive on empowering others, love working collaboratively, and want to be part of a community that uplifts and supports, this could be the opportunity you've been waiting for.

About the Role

This role calls for a collaborative spirit and the confidence to work autonomously across a range of psychosocial programs, including:

* CALHN CRP Program (Crisis Response Program): A two‐week program requiring quick response and crisis‐focused work.
* NAPS Program (Non‐Acute Psycho Social): Supporting individuals with ongoing psychosocial needs.
* ICS Program (Intensive Crisis Support): Intensive six‐week support for people stepping down from acute care or at risk of requiring it.

You'll work in partnership with individuals experiencing serious mental health conditions, often alongside co‐morbidities such as alcohol and other drugs, personality disorders, physical health conditions, and homelessness. Your ability to engage respectfully with carers, families, and professionals across hospitals, community mental health, and community sectors will be key to your success.

This position involves complex case management, assertive advocacy, and connecting and referring people to specialist services. You'll also provide crisis support, requiring flexibility and the ability to respond quickly to unplanned situations. Occasional weekend work may be required.

What You'll Do

This isn't just a job, it's a chance to transform lives. In this role, you'll:

* Be a guide: Support individuals to access housing, develop life skills, and find their place in the community.
* Be a motivator: Empower people to set and achieve personal goals, building confidence and independence.
* Be a navigator: Help clients access the NDIS, Aged Care systems, and other vital services.
* Be a collaborator: Work alongside clients, carers, and care teams to develop personalised plans and achieve lasting outcomes.
* Be a crisis responder: Use your skills in de‐escalation and crisis work to support people in distress with multiple and intersecting needs.

What You'll Bring

We're looking for someone who's not only skilled but passionate about making a difference. You'll need:

* Qualifications: Degree/Diploma in Human Services, Social Work or Certificate IV in Mental Health, or Mental Health Peer Work.
* Checks: DHS Working with Children Check and NDIS Worker Screening.
* Experience:
o Working with diverse client groups and people with serious mental health conditions.
o Experience working with people in complex circumstances, including crisis support.
o Navigating NDIS and Aged Care systems to connect people to services.
o Supporting people experiencing homelessness and co‐morbidities.
o Liaising with hospitals and community mental health teams.
* Skills:
o Assertive advocacy and strong communication.
o De‐escalation techniques and working with complex clients.
o Flexibility to respond quickly to unplanned situations.
* Maintain accurate case notes and records, and meet program reporting requirements and KPIs.

Lived Experience

If you have lived experience of mental health recovery, we welcome what that brings, including the capacity to build trust quickly, instill hope, and offer a perspective that professional training alone cannot provide. Peer Support Workers with relevant qualifications are encouraged to apply.

Why You'll Love Working With Us

At UnitingSA, you're not just an employee, you're part of something bigger. For over 100 years, we've been building a society where everyone has the opportunity to flourish.

* A meaningful role: Directly contribute to building a compassionate and inclusive community.
* A values‐driven team: Join a supportive environment where diversity is celebrated.
* Growth opportunities: Access training and resources to support your development.
* Flexibility: Work across different programs and settings to expand your impact.

What We Offer

* Salary Packaging: Up to $15,900 tax‐free, plus $2,650 for meals and entertainment.
* Leave Loading: 17.5% boost to your holiday pay.
* Wellbeing Support: Free professional and personal support.
* Career Growth: Ongoing training and upskilling.
* Parental Leave: 16 weeks of paid leave.

Ready to Take the Next Step?

If you've been searching for a role where you can bring your whole self to work, make a real difference, and feel proud of what you do, this is it.

Join UnitingSA and let's create a flourishing community together.

We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, and people of all abilities and diversities.

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