Location:
Melbourne - Hybrid
Role type:
Full-time
Broker Partnership Associate – Join Our Growing FinTech Team
We're on a mission to make commercial lending simpler, faster, and better for brokers, and we're growing fast. If you love building relationships, helping brokers win, and want a role with real career growth, this one's for you.
The Role
As our Broker Partnership Associate, you'll be right at the heart of our broker ecosystem. You'll work closely with our Partnership Managers to support, train, and engage brokers so they get real value from our platform.
You'll be the friendly face brokers trust, onboarding them, running demos, solving problems, and proactively keeping them engaged. If you enjoy variety, autonomy, and making an impact, you'll feel right at home.
What You'll Be Doing
* Partnering with our Partnership Managers to build strong, long-term relationships with brokers
* Guiding brokers through onboarding with fast, clear, and helpful support
* Training brokers and their teams to get the most out of our platform
* Running platform demos that clearly showcase our features and value
* Being the go-to person for broker questions and day-to-day support
* Proactively engaging the broker back book to drive usage and adoption
* Creating and refreshing training resources and user guides
* Sharing ideas and contributing to sales strategies and product improvements
What We're Looking For
* 2+ years' experience in lending or broker support (broker or lender side)
* Solid understanding of lending, SME lending experience is a big plus
* A natural communicator who builds rapport easily
* Tech-savvy and comfortable using CRM and customer engagement tools
* Organised, proactive, and great at juggling priorities
* A problem-solver who adapts quickly in a fast-moving environment
* Self-driven but thrives as part of a collaborative, supportive team
Why You'll Love It Here
* Startup energy with room to grow and make your mark
* Real ownership and the chance to influence how we work
* A team that values ideas, initiative, and collaboration
* Work that's meaningful, varied, and never boring
Sound like you? Apply now or reach out for a chat, we'd love to hear from you.