* Permanent Full time| 35 hours per week
* Location: Cairns, QLD 4870
* Salary: $85,629 + Super + NFP salary packaging benefits
* Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.
Your Opportunity
Are you driven by purpose and passionate about creating positive change? This is your opportunity to make a real and lasting difference in people's lives. We are seeking a motivated and compassionate professional to join our dedicated team, working alongside some of the most vulnerable members of our community.
In this rewarding role, you will play a key part in supporting individuals to sustain their housing and build stability, dignity, and hope for the future. At Mission Australia Housing, we provide social, transitional and affordable housing to vulnerable Australians, ensuring access to safe, quality homes that enable people to participate fully in their communities.
This is a dynamic, customer-facing role you will be looking after 46 Supported Transitional Housing and working in collaboration with the Support Team. You'll bring strong communication skills, resilience, and a genuine commitment to continuous improvement. In return, you'll be supported by a collaborative and value-driven team, where your work has a direct and meaningful impact on the lives of others.
Your key responsibilities will be to:
* Conducting all the arrangements to lease vacant properties quickly and effectively
* Work with tenants to assist and support them in maintaining their tenancies
* Carry out property inspections and complete the required property reports
* Prepare court/tribunal documents where necessary
* Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards
* Maintain a strong KPI focus across a variety of performance areas
* Maintain positive relationships with external and internal stakeholders
* Actively contributes to developing and implementing strategies that connect tenants to additional support
Requirements for Success
* Demonstrated experience working with vulnerable client groups with strong people skills
* Knowledge of the Residential Tenancy Act would be preferred
* Previous experience working in the housing or social welfare sector would be preferred
* Strong experience with Microsoft Office products for reporting
* Excellent written and verbal communication skills
* Strong administrative experience and interpersonal skills
* Current Drivers' Licence and valid Blue Card
Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks, and Blue Card.
Your benefits
* Rewarding work – every day you know you're making a real difference
* Not-for-profit salary packaging, reducing your tax (details via AccessPay)
* Free external, confidential counselling and access to chaplaincy support
* Volunteering opportunities
* Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email or visit our Careers page for additional contact details.
We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at
How to apply
Click 'Apply' and send your application today
As a committed Circle Back Initiative employer, we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you