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Bdr sales consultant / customer service

Melbourne
Access Covers Australia Pty
Customer Services agent
Posted: 23 April
Offer description

We are a leading precast concrete manufacturing company based in Tullamarine Victoria, Australia, specializing in high-quality civil infrastructure products. Our commitment to excellence, innovation, and customer satisfaction has established us as a trusted partner in the construction and infrastructure sectors.

Position Overview

We are seeking a proactive and experienced Business Development Representative to join our team. In this road‐based role, you will take ownership of building new client relationships and strengthening existing partnerships within the civil infrastructure sector. You'll spend much of your time engaging with customers on‐site, identifying opportunities, and representing our company's value proposition across Victoria.

Key Responsibilities

* Identify, pursue, and secure new business opportunities within the civil infrastructure market
* Strengthen and grow relationships with key clients through regular site visits and proactive engagement
* Present the organisation's value proposition to prospective and existing clients, highlighting quality, service, and technical expertise
* Attend industry events and conferences to expand your network and uncover new opportunities
* Collaborate with the marketing team to develop effective promotional materials and campaigns
* Work closely with the manufacturing and logistics teams to ensure seamless project delivery and customer satisfaction
* Maintain accurate sales activity records, client data, and pipeline information using CRM and data analysis tools
* Prepare and deliver professional sales proposals, quotes, and presentations
* Negotiate commercial terms and contracts to achieve win‐win outcomes
* Provide market insights and feedback to management on emerging opportunities, client needs, and competitor activity
* Meet or exceed agreed business development KPIs and revenue targets

Required Qualifications

* Proven experience in business development or sales, ideally within construction, manufacturing, or civil infrastructure industries
* Strong communication, negotiation, and organisational skills
* Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
* Demonstrated ability to build rapport and maintain relationships at all levels
* Proven track record of meeting or exceeding sales KPIs and driving revenue growth
* Ability to manage multiple priorities efficiently while working independently on the road
* Strong data analysis and reporting skills
* Professional presentation and a customer‐first mindset
* Full driver's licence (this role involves regular travel to client sites across Victoria)

Desirable Qualifications

* Knowledge of civil infrastructure products and applications
* Experience in the precast concrete or construction materials sector
* Understanding of civil engineering principles and project requirements
* Natural leadership qualities with experience mentoring and building relationships

What We Offer

* Competitive Salary – Meet your targets and enjoy the rewards with a performance‐based compensation structure
* Growth Opportunities & Leadership Pathways – Develop your career within a thriving organization with clear advancement opportunities
* Professional Development – Access to industry courses, certifications, and continuous learning opportunities to enhance your sales expertise and professional credentials
* Supportive Team Environment – Work alongside experienced colleagues with opportunities for mentorship and collaborative growth
* Career Advancement – Opportunities to progress into senior sales, account management, or sales leadership role
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