Job Title: Fire Communications Officer
As a Fire Communications Officer, you will be part of a team responsible for responding to emergency calls and coordinating the deployment of resources. This role requires strong communication skills, the ability to work under pressure, and a commitment to public safety.
* Responding to emergency calls, assessing situations, and dispatching resources as needed
* Maintaining accurate records and reports of incidents
* Collaborating with other teams to ensure effective incident management
* Providing training and guidance to new staff members
Required Skills and Qualifications:
* Australian Citizenship or Residency
* Valid Blue Card
* Certificate III in Public Safety (Emergency Communications Centre Operations)
* Ability to obtain First Aid and CPR Certificates
Benefits:
* Fulfilling career in public safety
* Opportunities for professional development and growth
* Balanced work-life environment
Key Accountabilities:
1. Accept incoming fire and emergency incident calls and enquiries and collect relevant information
2. Assess risks associated with a situation and determine the appropriate response
3. Dispatch and coordinate resources to calls for assistance
4. Maintain and update incident information in the centre's computer aided dispatch system
Leadership Competencies:
* Strategic thinking and leadership
* Innovation and creativity
* Change management and adaptability
* Talent development and management
Shared Values:
* Respect and empathy
* Integrity and trustworthiness
* Courage and resilience
* Loyalty and commitment