**Customer Service Representative Opportunity**
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.
* About the Role:
* This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be empowered to make a positive difference for customers and communities. You will have the opportunity to learn, grow, and achieve in a supportive and inclusive workplace.
* You will deliver a seamless, consistent, and tailored customer experience every day. Our people are customer obsessed, prioritizing the needs and satisfaction of the customer above all else.
Key Responsibilities:
* Support customers by being the first point of contact; putting them at the centre of everything you do.
* Identify the most suitable products and services for customers, including account opening, unsecured lending, and banking transactions.
* Demonstrate our Smarter Banking options (self-service and digital) for customers, making banking simple, easy, and secure.
Required Skills and Qualifications:
* A passion for delivering quality, gold-class experiences for diverse customers.
* A team player with a keen eye for detail, ensuring every transaction is efficient and accurate.
* Customer centric thinking and an appreciation for inclusion and diversity.
Benefits:
* No banking experience required - Full training provided.
* A diverse and inclusive workplace works better for everyone.
* We know that our people make us who we are, built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
Others:
* We are committed to providing an environment where you can work your way. For details on the recruitment process and accessibility, please visit our Careers page.